Reset a patrons Adobe ID

You can reset a patrons adobe ID when they have reached their Adobe device limit by logging in to many times onto more than 6 different devices.

NOTE: This is a limitation of Adobe DRM and not SimplyE.  Patrons will loose access to books they borrowed once their Adobe ID is reset.

Steps

  • Log into the circulation Manager
  • Click on Patrons in the menu bar
  • Enter the pattern identifier (barcode or userid) in the search field
  • Select the proper patron from the results list
  • Click Reset ID

 

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