You can reset a patrons adobe ID when they have reached their Adobe device limit by logging in to many times onto more than 6 different devices.
NOTE: This is a limitation of Adobe DRM and not SimplyE. Patrons will loose access to books they borrowed once their Adobe ID is reset.
- Log into the circulation Manager
- Click on Patrons in the menu bar
- Enter the pattern identifier (barcode or userid) in the search field
- Select the proper patron from the results list
- Click Reset ID