You can reset a patron's Adobe ID when they have reached their Adobe device limit by logging in too many times on to more than 6 different devices.
NOTE: This is a limitation of Adobe DRM and not SimplyE. Patrons will lose access to books they borrowed once their Adobe ID is reset.
- Log into the Circulation Manager
- Click on Patrons in the menu bar
- Enter the pattern identifier (barcode or user ID) in the search field
- Select the proper patron from the results list
- Click Reset ID